Shipping policy
Shipping Policy
Thank you for shopping with us! We strive to ensure that your order is processed and delivered as smoothly and quickly as possible. Please read our shipping policy carefully to understand how we handle deliveries.
Warehouse Locations
We operate from the following warehouses:
- United Kingdom (UK)
- Spain
- Germany
- United States (US)
- China
Shipping Areas & Costs
1. Domestic Shipping (Same-region as Warehouse)
Shipping is FREE without any preconditions. But each Warehouses has it's own servicing area:
| Warehouse Location | Delivery Area | Shipping Cost |
|---|---|---|
| UK | UK Only | Free |
| US | US Only | Free |
| Spain | Spain & Portugal | Free |
| Spain | Nearby EU countries | Free |
| Germany | Germany & nearby EU countries | Free |
| Germany | Finland, Sweden, Greece, Portugal, Romania, Italy | Free |
2. International Shipping
If the destination is outside the local region of our warehouse, international shipping charges will apply.
| From Warehouse | International Delivery Availability | Shipping Cost |
|---|---|---|
| UK | Not Available | – |
| US | Not Available | – |
| Spain | Not Available | – |
| Germany | Not Available | – |
| China | Yes (Almost all countries) | Mostly free. Otherwise informed. |
Shipping fees for international orders are calculated at checkout based on the destination and item weight.
Order Processing Time
- All orders are typically processed within 1–3 business days.
- You will receive tracking information via email once your order is shipped.
Estimated Delivery Time
| Region | Estimated Delivery Time |
|---|---|
| Domestic (same region) | 3–5 business days |
| International (from China) | 8–10 business days, depending on country |
! Important Notes
- Some items may ship from different warehouses depending on stock availability.
- Delivery times may vary due to customs clearance or unforeseen delays.
- We do not ship to countries restricted by international regulations.
If you have any questions about shipping or need help with your order, please contact our support team.